Our promise of quality
Responsibility with a long-term perspective
For today. For tomorrow. For generations to come.
Our guiding principle reflects the long-term perspective that shapes our actions as a family-run business. Our sustainability portal illustrates how we manage sustainability in practice. There, we provide information on our areas of focus, objectives, measures and key performance indicators. Further details on methodologies, scope and developments can be found in our latest sustainability report.
Assessing environmental impacts
We have set out our principles for environmental and climate protection in our environmental guidelines. In providing our services, we use, amongst other things, vehicles, energy, cleaning chemicals, materials, equipment and water. We record our greenhouse gas emissions annually in accordance with the Greenhouse Gas Protocol. We publish further environmental indicators, as well as information on calculation methods, targets and developments, in our latest sustainability report, which complies with the GRI Standard.
Setting out rules and responsibilities
At Piepenbrock, there are established rules and reporting channels in place to ensure compliance with the law. Our Compliance department provides information on, amongst other things, the Code of Conduct and the whistleblowing scheme. An external ombudsperson is available as a point of contact for reports of potential breaches; reports can be made to them confidentially or anonymously.
Focus on employees and social issues
Health and safety at work, skills development and further training, as well as diversity and equal opportunities, are among the issues we address within our company. We publish key figures and further information on these areas on our sustainability portal and in our latest sustainability report.
Human rights and environmental due diligence obligations within the supply chain also play a role. You can find information on our principles, the Supplier Code of Conduct, the Statement of Principles and the relevant contact persons on our page on the General Terms and Conditions of Business (AEB) and the Supply Chain Due Diligence Act.
Sustainability in Practice: Our Solar Power Systems
Solar Energy for Electricity Generation: We have solar power systems in operation at our headquarters in Osnabrück as well as at our other locations in Hanau, Laatzen, Lahnau and Altendorf. We use about one-third of the electricity generated directly ourselves. The rest is fed into the power grid. We provide a concise overview of the current performance data for our solar power systems here.
Our guiding principles
Basis for our collaboration
How satisfied are our customers? What ecological footprint are we leaving behind? How do we work together? We are all part of the solution. This is why we have four guiding principles that govern the way our company acts. Each principle has been shaped by one of the four generations of our company management.
- Your customer can always depend on you.
- Assume responsibility and commit to your decisions.
- Act in a sustainable manner.
- Contribute, in your position at the very heart of our company, to our shared success.
Our focus is always the customer. Without our customers, there would be no Piepenbrock. This is why we must always act under your authority and in accordance with your requirements.
- We give our word and keep our promises.
- We have delivered a…
Our focus is always the customer. Without our customers, there would be no Piepenbrock. This is why we must always act under your authority and in accordance with your requirements.
- We give our word and keep our promises.
- We have delivered a promise to our clients, which we strive to fulfil on a daily basis.
- Their absolute satisfaction that is a prerequisite for our success.
The keyword responsibility stands for the second generation of our family-run company. Don't simply delegate but be proactive in your approach and actions.
- Actively provide direction within your area of responsibility.
- Keep your eyes open and…
The keyword responsibility stands for the second generation of our family-run company. Don't simply delegate but be proactive in your approach and actions.
- Actively provide direction within your area of responsibility.
- Keep your eyes open and contribute toward improvements.
- Take responsibility and act in accordance with the processes we have defined as standards at Piepenbrock.
Piepenbrock has been a family-run business since 1913 – we think in generations and not financial quarters. It should be your intention to achieve long-term success in everything you do. Think sustainably, because:
- we are not a company that will…
Piepenbrock has been a family-run business since 1913 – we think in generations and not financial quarters. It should be your intention to achieve long-term success in everything you do. Think sustainably, because:
- we are not a company that will push down the prices without reservation. Our revenues should be generated sustainably.
- Protecting the environment is the responsibility of everyone. Think about how resources can be used more efficiently within your sphere of responsibility.
- Treat your customers and employees with respect and appreciation.
It is the employees who bring our company to life. This applies at all levels, whether it's service personnel on the ground or managers in administration.
- Play your part by working to the best of your ability or by being a responsible leader to…
It is the employees who bring our company to life. This applies at all levels, whether it's service personnel on the ground or managers in administration.
- Play your part by working to the best of your ability or by being a responsible leader to others.
- Be a team player, because we can only reach our full potential when we cooperate and collaborate with each other.
- Fill our family-run company with life and celebrate shared success!