Our promise of quality

Our responsibility: Tangible sustainability

We have a responsibility toward nature and people. We have clearly defined what this means for Piepenbrock – and we live by it too. For us, sustainability means:

Economic action
What we do should serve you – but what is that exactly? Our professional management system ensures business and work processes run smoothly and efficiently at our company. All of these management measures, along with certifications such as ISO 9001:2015, always have one goal: to provide you, the customer, with a service and results that meet the highest standard of quality. As a "learning organisation", we use every opportunity to do better.

Ecological action
"Piepenbrock Goes Green" – Where does this take us? To the near future, with CO₂-neutral services and machinery. This is our vision. And to achieve this, we are taking a more environmentally friendly approach when it comes to our internal processes, as well as products and services. We also encourage our employees to act more sustainably and raise their awareness for the environment with further training.

Social action
Our focus is on the person – as customer, employee, or member of society. We want to provide secure workplaces and long-term collaborations. This is why we offer comprehensive training and further development opportunities. Of course, occupational health and safety is a top priority and something which is externally audited. Social engagement and the promotion of sport, research, art and culture are also an embodiment of our corporate culture.

Find out more about sustainability in practice at Piepenbrock

Our guiding principles

Basis for our collaboration

How satisfied are our customers? What ecological footprint are we leaving behind? How do we work together? We are all part of the solution. This is why we have four guiding principles that govern the way our company acts. Each principle has been shaped by one of the four generations of our company management.

Our focus is always the customer. Without our customers, there would be no Piepenbrock. This is why we must always act under your authority and in accordance with your requirements.

  • We give our word and keep our promises.
  • We have delivered a…

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Our focus is always the customer. Without our customers, there would be no Piepenbrock. This is why we must always act under your authority and in accordance with your requirements.

  • We give our word and keep our promises.
  • We have delivered a promise to our clients, which we strive to fulfil on a daily basis.
  • Their absolute satisfaction that is a prerequisite for our success.

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The keyword responsibility stands for the second generation of our family-run company. Don't simply delegate but be proactive in your approach and actions.

  • Actively provide direction within your area of responsibility.
  • Keep your eyes open and…

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The keyword responsibility stands for the second generation of our family-run company. Don't simply delegate but be proactive in your approach and actions.

  • Actively provide direction within your area of responsibility.
  • Keep your eyes open and contribute toward improvements.
  • Take responsibility and act in accordance with the processes we have defined as standards at Piepenbrock.

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Piepenbrock has been a family-run business since 1913 – we think in generations and not financial quarters. It should be your intention to achieve long-term success in everything you do. Think sustainably, because:

  • we are not a company that will…

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Piepenbrock has been a family-run business since 1913 – we think in generations and not financial quarters. It should be your intention to achieve long-term success in everything you do. Think sustainably, because:

  • we are not a company that will push down the prices without reservation. Our revenues should be generated sustainably.
  • Protecting the environment is the responsibility of everyone. Think about how resources can be used more efficiently within your sphere of responsibility.
  • Treat your customers and employees with respect and appreciation.

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It is the employees who bring our company to life. This applies at all levels, whether it's service personnel on the ground or managers in administration.

  • Play your part by working to the best of your ability or by being a responsible leader to…

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It is the employees who bring our company to life. This applies at all levels, whether it's service personnel on the ground or managers in administration.

  • Play your part by working to the best of your ability or by being a responsible leader to others.
  • Be a team player, because we can only reach our full potential when we cooperate and collaborate with each other.
  • Fill our family-run company with life and celebrate shared success!

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